You are cycling. The only thing to bring those params down is more water changes, large ones. 50% daily since you have fish.
What conditioner do you use? Note that Prime will bind Ammonia, but it will still read that it is there. I also suggest you test your tap water so you know if you have any ammonia in there as well.
The snail may be dead, they are usually more sensitive to ammonia. I would pick him up and see if he moves any. If not, and if you are brave enough, give him a sniff. if he passed you do not need him in the tank rotting it up.
What kind of filter are you using? Since you have fish do not add any more of the bacteria, the fish poop will feed what is already there, and now you will have to go very slow with the process to ensure the health of the fish.
Your other fish sounds pretty stressed. He may recover, but this is why people now suggest the fishless cycling, because it causes undue stress to even hardy fish.
Also, welcome to the forum! I know it is very overwhelming, when you try and this happens. But take a deep breath and go steady one day at a time, and youll have a beautiful balanced setup before you know it.
Thank you for getting back to me so quickly.
As of today I will be doing a 50% water change daily. My questions for that are:
How long will it take for my parameters to go down?
Should I be adding bacteria to the new water?
I use the Top Fin Water Conditioner. I will also test my tap water for ammonia. My questions for that are:
What if there is ammonia in my tap water?
How can i remove it?
Will my conditioner remove the ammonia?
Every time I pick him up to inspect him, he is alive. But as soon as I put him back into the tank he doesn't move a returns to his shell. I will check him again tonight.
My tank was a 20 G starter kit so the filter came with it, I think it is the Top Fin power filter.
My question for the bacteria is:
Why is ammonia still up if the bacteria are doing there job?
How long does it take for the bacteria to kick in?
I should have trusted my gut and continued fishless. But now that I have fish, How can i calm that one down? The others seem perfectly fine. I definitely want him to recover.
So when my tank is officially cycled my parameters should be? 0ppm ammonia, 0ppm nitrite? and what about Nitrate?
Since its been 2 weeks do i need to start my cycle over? Was it even started?
Thank you. I'm really nervous for my fish. I will take things slow and steady.