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post #1 of 2 (permalink) Old 06-01-2013, 01:49 PM Thread Starter
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Customer Service

I bought a less than $50 Fluval light from That Pet Place - That Fish place last month it arrived DOA. The customer service guy immediately sent me via email a prepaid FedEx label for the return, no questioning or trying to pretend it was my fault. A working replacement arrived a couple of days ago. My only costs were the original purchase and shipment. Needless to say when I decide I need fishy something the first place I look is there.

I seem to remember that service like that was commonplace but no longer, I'm an old geezer maybe that's why I have those memories.

No one's life, liberty or happiness is safe when congress is in session. Hallyx has kindly reminded me that Mark Twain is the sage that said that.


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post #2 of 2 (permalink) Old 06-01-2013, 01:58 PM
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Re: Customer Service

Thats fantastic! I have ordered from them in the past as well, and everything arrived well.

"I've macrostoma tastes on a veiltail budget. "

If i drew it it'd look like a monkey eating a horsradish on the moon or something
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