Fluval 406 Canister Filter - Aquarium Forum
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post #1 of 3 (permalink) Old 05-22-2017, 12:09 PM Thread Starter
 
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Fluval 406 Canister Filter

February 2016 I purchased a 406 Canister filter for my 120 gallon freshwaterautolinker.com autolinking image planted tank. I set it up and had difficulty getting it going. When I called the company (Hagan out of Mansfield PA) they sent me two new parts for free without many questions. I managed to get it working before they arrived, and it has been working fantastically for over a year. Very little noise, little upkeep, perfectly clear water with 0ppm for nitrates and ammonia. My fish are happy and healthy and the plants thriving.

I broke it down in order to clean it and have been having trouble getting it working again. Once again, customer service has been wonderful. They walked me through some fixes, and when they didn't work they said I need to send them some pictures of specific tank angles and my receipt as well as my mailing address. I will be getting those out today and we will see what they end up doing.

It just occurred to me that we tend to complain when things go badly, but forget to give credit when they go well. I would certainly buy another of these filters because even if something does go wrong, they stand by their product.

I will update when this problem is resolved.

Jen
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post #2 of 3 (permalink) Old 05-22-2017, 01:27 PM
 
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Re: Fluval 406 Canister Filter

I've been using a Fluval 306 on my 55g planted tank for about 3 years and have had zero problems with it. When I finish cleaning the filter usually give it a few pump with the plunger thingy and it takes right off. I'm very happy with it.
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post #3 of 3 (permalink) Old 05-25-2017, 08:55 AM Thread Starter
 
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Re: Fluval 406 Canister Filter

I heard from the company yesterday, they are sending me a new primer assembly. Again, great customer service!
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