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post #1 of 19 (permalink) Old 10-20-2015, 12:04 PM Thread Starter
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private messaging issues

It seems I can send new PM's without issue, but when I attempt to respond to any i get a security token error. It says: Your submission could not be processed because a security token was missing.

If this occurred unexpectedly, please inform the administrator and describe the action you performed before you received this error.

70 gallon- Betta Enisae pair, betta Ocellata pair, female Betta Pugnax

29 Gallon- Betta Pallifina and Betta Patoti

20 Gallon- Betta Gladiator

5 Gallon- Betta Channoides

And numerous Betta Splendens

Coming soon: Betta Macrostoma :D
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post #2 of 19 (permalink) Old 10-20-2015, 12:37 PM
 
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Re: private messaging issues

Mine works!! :p
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post #3 of 19 (permalink) Old 10-20-2015, 12:39 PM Thread Starter
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Re: private messaging issues

Poopy on you! :p

70 gallon- Betta Enisae pair, betta Ocellata pair, female Betta Pugnax

29 Gallon- Betta Pallifina and Betta Patoti

20 Gallon- Betta Gladiator

5 Gallon- Betta Channoides

And numerous Betta Splendens

Coming soon: Betta Macrostoma :D
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post #4 of 19 (permalink) Old 10-21-2015, 11:43 AM
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Re: private messaging issues

Quote:
Originally Posted by Summer View Post
It seems I can send new PM's without issue, but when I attempt to respond to any i get a security token error. It says: Your submission could not be processed because a security token was missing.

If this occurred unexpectedly, please inform the administrator and describe the action you performed before you received this error.
Does this only happen when you try to reply to a PM, as in, you can start a PM just not respond to someone else?

~Sheena
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post #5 of 19 (permalink) Old 10-21-2015, 12:12 PM Thread Starter
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Re: private messaging issues

correct. I can initiate a new PM but not respond to an existing one.

70 gallon- Betta Enisae pair, betta Ocellata pair, female Betta Pugnax

29 Gallon- Betta Pallifina and Betta Patoti

20 Gallon- Betta Gladiator

5 Gallon- Betta Channoides

And numerous Betta Splendens

Coming soon: Betta Macrostoma :D
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post #6 of 19 (permalink) Old 10-21-2015, 03:25 PM
i need another tank.
 
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Re: private messaging issues

Same thing happens to me.

Quote:
lol now now, food is "healthy" at school now. Pigeon isn't healthy
if it's dry let it die,if it's wet make it a pet!!
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post #7 of 19 (permalink) Old 10-21-2015, 03:40 PM
 
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Re: private messaging issues

Hasn't happened to me. , at least some time a week or so when I was PM'ing someone back and forth.
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post #8 of 19 (permalink) Old 10-22-2015, 09:54 AM
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Re: private messaging issues

Hey guys, for those of you who are getting the error message, can you please tell me what browser and device you are using?

I am not having issues on my end using Chrome.

Thanks,
Marie, Community Support
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post #9 of 19 (permalink) Old 10-22-2015, 10:15 AM Thread Starter
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Re: private messaging issues

firefox on a laptop

70 gallon- Betta Enisae pair, betta Ocellata pair, female Betta Pugnax

29 Gallon- Betta Pallifina and Betta Patoti

20 Gallon- Betta Gladiator

5 Gallon- Betta Channoides

And numerous Betta Splendens

Coming soon: Betta Macrostoma :D
Summer is offline  
post #10 of 19 (permalink) Old 10-22-2015, 10:24 AM
 
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Re: private messaging issues

I get the same error...

"Your submission could not be processed because a security token was invalid.

If this occurred unexpectedly, please inform the administrator and describe the action you performed before you received this error."

...when trying to mark the forums read

I am on a desktop...and it happens with both Firefox and IE
Summer likes this.

.....many many many tanks
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post #11 of 19 (permalink) Old 10-23-2015, 10:11 AM
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Re: private messaging issues

Thank you all for providing information for this issue, I have let our tech team know and they will try to resolve this as soon as possible.

Have a great weekend

~ Glenda
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post #12 of 19 (permalink) Old 10-23-2015, 10:35 AM
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Re: private messaging issues

Thank you, Glenda!

"I've macrostoma tastes on a veiltail budget. "

If i drew it it'd look like a monkey eating a horsradish on the moon or something
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post #13 of 19 (permalink) Old 10-23-2015, 11:44 AM Thread Starter
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Re: private messaging issues

many thanks!

70 gallon- Betta Enisae pair, betta Ocellata pair, female Betta Pugnax

29 Gallon- Betta Pallifina and Betta Patoti

20 Gallon- Betta Gladiator

5 Gallon- Betta Channoides

And numerous Betta Splendens

Coming soon: Betta Macrostoma :D
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post #14 of 19 (permalink) Old 10-26-2015, 03:05 PM
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Re: private messaging issues

No worries everybody, we are working on this issue

~ Glenda
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post #15 of 19 (permalink) Old 11-03-2015, 01:38 PM
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Re: private messaging issues

Hey Guys,

Are you using full skin or classic when encountering this issue ?

Thank you so much

~ Glenda
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post #16 of 19 (permalink) Old 11-03-2015, 01:53 PM Thread Starter
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Re: private messaging issues

I'm in classic, but the past day or so I have been able to PM without issue.

70 gallon- Betta Enisae pair, betta Ocellata pair, female Betta Pugnax

29 Gallon- Betta Pallifina and Betta Patoti

20 Gallon- Betta Gladiator

5 Gallon- Betta Channoides

And numerous Betta Splendens

Coming soon: Betta Macrostoma :D
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post #17 of 19 (permalink) Old 11-03-2015, 04:57 PM
i need another tank.
 
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Re: private messaging issues

I'm on Firefox and using classic too. I will try to have a convo between someone and tell you if it works.

Quote:
lol now now, food is "healthy" at school now. Pigeon isn't healthy
if it's dry let it die,if it's wet make it a pet!!
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post #18 of 19 (permalink) Old 11-04-2015, 10:23 AM
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Re: private messaging issues

Hi,

It might be an issue with the classic skin. Let me know if you guys continue to have issues with this and I'll get our tech team to dig deeper to see if there is something that they can do about it.

Cheers,
Sheena
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post #19 of 19 (permalink) Old 11-06-2015, 09:12 PM
i need another tank.
 
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Re: private messaging issues

It works perfectly for me. Thank you .

Quote:
lol now now, food is "healthy" at school now. Pigeon isn't healthy
if it's dry let it die,if it's wet make it a pet!!
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