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Members currently in the chatroom: 2
The most chatters online in one day was 16, 03-02-2012.
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Old 05-04-2011, 10:43 AM   #1 (permalink)
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Default Chat Not Working

This is a continued issue, can we get a detailed information about how this is supposed to work and or what is needed to make it work?

If needed I can send out an assistance request from home tonight so whomever from the forum maintenance group can see what so many of us are talking about.
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Old 05-04-2011, 12:33 PM   #2 (permalink)
This is how I feel.
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Default Re: Chat Not Working

Still works fine for me. Can you list off some information for us?

What's your Operating System?
What browser and version are you using?
If your browser supports addons, are you using any? Which ones?
Are you trying to launch the chat in the same window, or in a new tab/window?

I think it's a browser issue that's causing the issues for people, but we won't know until we get details from the people it doesn't work for. Tracking down a problem like this can be a huge pain in the butt for an admin if they don't have any background info to go off of.

If anyone else is having issues with the chat not working for them, please post your info here so we can look for patterns.
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Old 05-04-2011, 12:49 PM   #3 (permalink)
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Default Re: Chat Not Working

Windows 7, IE 9
Open in same window, different window, different tab
everything gets the same results Flash loads goes to start chat and prompts for a user name and password



I've even tried this in compatibility mode and on my netbook which runs Windows Vista an IE 8.

Here are links to 2 other threads noting the same issue.

Use the Chat!

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Old 05-12-2011, 11:43 AM   #4 (permalink)
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Default Re: Chat Not Working

So it must be fine if it works for a few people and not the rest?? I know I sure wouldn't mind being able to use the chat.
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Old 06-03-2011, 08:49 AM   #5 (permalink)
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Default Re: Chat Not Working

Super bump. Can we please sticky this post, I'd really like to be able to access chat so I don't have to chat through posts or PMs.

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Old 06-09-2011, 08:08 AM   #6 (permalink)
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Default Re: Chat Not Working

I'll ask again, what needs to be done to correct this chat issue? If an admin would like to give me a call and discuss what's happening I'd be more than happy to give out my phone number.

I've tried this on Firefox, IE8, IE9 Win XP, Win Vista, Win 7 and all I get the starting chat and then the login screen I posted previously.

I just tried using the Windows Virtual Machine in Win 7 Enterprise that's runing IE6 and it loads and doesn't ask me to sign in but there is not actual chat window.
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Old 06-20-2011, 09:22 AM   #7 (permalink)
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Default Re: Chat Not Working

Chat works for me, no issues.. doesnt prompt me for a username or a password.

I am using Win7 and Google Chrome.
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Old 06-20-2011, 02:42 PM   #8 (permalink)
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Default Re: Chat Not Working

Im using the same,windows seven and chrome.Ive tried with FF and IE as well.I think it just hates me,lol.
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Old 06-20-2011, 03:18 PM   #9 (permalink)
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Default Re: Chat Not Working

I don't think you fixed it.

I go in, it says I entered the room, didn't have to log in everything seems fine.

but when I say "hi" noone answers back?

So it must still be broke Huh?























lol
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recent tanks (till 2009) 7 years- 10g FW leiden 7 yrs, 55g mixed reef 7, 2 yrs, 20g FW leiden, 10 g fw leiden , 29g mixed reef, current tank 55g leiden
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Old 06-29-2011, 11:30 AM   #10 (permalink)
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Default Re: Chat Not Working

Seems fine, please clear your cookies and try again.
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Old 06-29-2011, 11:35 AM   #11 (permalink)
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Default Re: Chat Not Working

Deleted everything and it is still asking me to enter a user name and P/W.
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Old 07-02-2011, 03:37 PM   #12 (permalink)
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Default Re: Chat Not Working

Maybe its an issue with your firewall or browser security settings. Try lowering your firewall rules or loosening your browser security settings, it could be that the flash chatroom cannot be accessed by your browser for some reason or another and its probably related to these things.
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Old 07-02-2011, 06:59 PM   #13 (permalink)
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Default Re: Chat Not Working

It's working now Jarred thank you!
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