Yeah i live in queens and work in manhattan on 51st and lex, im at new world atleast twice a week. I pass it every day when i go throught he midtown tunnel. I think that they are pretty good, they definatly are salesmen who try to sell u the most expensive stuff they can. Their selection of corals are amazing, their fish always look healthy and i always see atleast 1 person on tank maintenence. I think its a good store, i have never had a problem with anything i have bought from there.