Then chickadee, what can WE do? Like I said, many are jumping to big ideas first. Susancat wrote a letter to corporate offices before and got the manager fired.
Susancat, can you send me a PM, or post a reply on this thread of what you EXACTLY said? I think that composing a generic copy would be a good start in the problem-solving strategy. Please susancat, you have done and succeeded in doing this before. The people on this forum, inclucing myself, would benefit greatly, but more importaly, many fish of the future will thank you for your actions.