Ironically I have to call them about my brand new Magnum 250 HOB canister filter I just received as part of my order from Pet Solutions. I ordered the filter as a portable to use on my plastic QT when needed instead of water changes everyday. Anyway being an engineer I was quite impressed with the design and function of the filter, the only problem is that the optional polishing filter was damaged crushed on one corner rendering it useless. Although I hardly use the polishing filter as I prefer carbon, sponge, and poly wool in my canisters, I will need to call them and request a new one. So we will see how this one is handled.

PS I bought a new/used 80 tall tank with stand and everything you could possible need for years to come plus allot of extras for $150. Best of all it was only 2 miles from my home. Sad part the sale was part of a job loss sale which seems to be a common occurrence these days. I pray that the GOV will not take away my military pension in the future like what occurred in the former Soviet Union when they collapsed all pensions stopped, been retired 5 years now. My friends often asked me when I retired at age 47 and even now at age 52 why don't I get a job and I tell them because I know eventually my pension will be taken away and when I'm forced to go back to work I want to be able to say that I once enjoyed retirement LOL.