I am a little worried though about Marineland customer service as on my last purchase of a new Penguin 350 HOB having a bent impeller shaft had to make no less then 1 phone call and 3 emails over a 2 month to get them to finally send me the part. This was so unlike Marineland CS until I recently did some researched and found out that Marine land a division of United Pet Group was recently sold to another company called United Industries (makes Spectrum insecticide) for $350M after United Pet Group filed bankruptcy last February. So apparently the belts have tightened and it may be harder to get the easy replacement parts for new defective components under warranty. For me at least this last CS request on a new item was like pulling eye teeth. I just hope the quality control doesn't go down as well.